At Cheap Fine Jewelry, we strive to provide high-quality jewelry at an affordable price. However, we understand that sometimes you may need to exchange or return a product. Below are our exchange policies to ensure a smooth and hassle-free process.
If you have received a product that you need to exchange, please contact us within 14 days of receiving your order to initiate an exchange. You can contact us through email at firstname.lastname@example.org or by phone at (520) 221-2123. Our customer service team will provide you with instructions on how to return the item.
To be eligible for an exchange, the item must be in its original packaging and in the same condition as when it was received. We cannot accept items that have been damaged, altered, or worn.
Customers are responsible for the cost of shipping for the item being exchanged. We recommend using a trackable shipping service and purchasing shipping insurance as we are not responsible for items lost or damaged during shipping.
We do not offer refunds for our products. However, if you have received a defective item, please contact us within 14 days of receiving your order, and we will offer a replacement or exchange.
Some items may be marked as final sale, and we cannot accept returns or exchanges for these items. Please read the product description carefully before making your purchase.
If you have any questions or concerns about our exchange policies, please do not hesitate to contact us. We value our customers and want to ensure a positive shopping experience with Cheap Fine Jewelry.